Scotiabank Nassau Main Branch Closed for Sanitization

August 27, 2020: On Wednesday (August 26), Scotiabank was informed that one of its employees attached to the Nassau Main branch tested positive for COVID-19.

The Bank is now working very closely with the Ministry of Health (MOH) to have other staff members tested and has temporarily closed the branch for deep cleaning and sanitization.

Customers who require in-branch services today (August 27, 2020) are directed to the East Bay Street Branch located nearby.

The Nassau Main Branch will re-open on Friday, August 28, 2020.

“We continue to prioritize the health of our staff and customers and we are taking all the necessary measures to ensure their safety in line with the best practices provided by the Ministry” advised Roger Archer, Managing Director, Scotiabank Bahamas.

While the branch remains closed, customers may also utilise Scotia Online Banking or the Scotia Mobile app to conduct the following transactions for free 24 hours per day.

  • Check account balances and monitor account activity
  • Transfer funds to accounts at any local bank
  • Update Contact Information
  • Pay bills
  • Pay credit cards

Business customers with Online Cash Management Services can make wire payments online.

All customers can also continue to use their Scotia debit or credit cards to make purchases at stores and business places using point of sales machines.

Automated Banking Machines remain available for use.

The Bank is again urging all customers to sign up for online banking which will allow them to conduct their banking transactions remotely. To sign up for online banking or further assistance, customers may call the Scotiabank Contact Center at (242) 356-1697.

Scotiabank regrets any inconvenience caused and thanks customers for their understanding during these challenging times.

About Scotiabank

Scotiabank is a leading bank in the Americas. Guided by our purpose: “for every future,” we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. With a team of approximately 97,000 employees and assets of over $1.2 trillion (as at April 30, 2020), Scotiabank trades on the Toronto Stock Exchange (TSX: BNS) and New York Stock Exchange (NYSE: BNS). For more information, please visit and follow us on Twitter @ScotiabankViews.

For media queries, contact

Yanique Forbes-Patrick | Vice President, Public Affairs and Communications

Danielle Savory | Manager, Public Affairs and Communications