Scotiabank expands Mobile App features

New Providence, The Bahamas – September 2, 2021 – In a continued effort to make banking easier for its customers, Scotiabank recently added new features to the Scotia Caribbean Mobile App.

“We have seen a huge increase of 61% in the use of our mobile and online banking channels over the past eighteen months which we are sure is partly due to the ongoing COVID-19 restrictions on in-person branch visits. We are very pleased to introduce these added features to our mobile app as we aim to make the digital banking experience even safer and more convenient than before,” said Director, Retail Banking at Scotiabank (Bahamas) Na-amah Barker.

Some of the app’s latest upgrades include:

  • A redesigned flow for ease of use, which helps customers conduct transactions faster. For example, customers can now easily search their transfer recipients to facilitate a third party transfer.
  • Transferring funds to one’s loan accounts – Customers can now transfer funds from their deposit account into their loan account to make a pre-payment (for up to two future payments).
  • Transferring funds to another customer’s loan account – Customers can now transfer funds from their deposit account into another Scotiabank customer’s loan account.
  • Quick actions for credit card payments – Minimum payment, statement balance, outstanding balance and other options are now available. Several other actions are to be added soon including optional alerts for missed credit card payments and declined and reversed transactions.
  • Customer information updates – customers can now update and maintain their personal information such as their primary address, seasonal address, and even employment information. The app also supports document uploads for address verification.

Additional features are:

  • Biometric sign in, through fingerprint recognition and face recognition.
  • Enhanced data encryption to keep customers’ financial information safe.
  • Multi-factor authentication that verifies customers’ identities, and notifications to keep them aware of their transactions.

“We, at Scotiabank, encourage our loyal and valued customers to take advantage of all that the Scotia Caribbean Mobile App has to offer,” noted Barker. For step-by-step

instructions on how to download the app, log on to our website at, https://bs.scotiabank.com.