Contact Us

We're here to help. If you have any questions or concerns about our products or services, feel free to contact our Customer Service team at the numbers listed below.

For banking enquiries:

Scotiabank (Bahamas) Limited
Contact Centre
Phone: 242-356-1697
Toll free from USA and Canada: 1-866-767-2010

For Internet Banking enquiries:

Phone: 242-356-1697
Toll free from The Family Islands: 1-242-300-6600
Toll free from USA: 1-800-472-4648
Serving you 24 hours a day, 7 days a week

For credit card enquiries:

Phone: 242-356-1560/2
MasterCard toll-free: 1-800-307-7309
Visa Toll Free Number (international) 1-800-847-2911

For lost or stolen cards, please call collect: 1-416-288-4650

 

How to Resolve a Complaint:

We want to help you resolve any issues as quickly as possible.  Click here for information on how to resolve a complaint.How to Resolve a Complaint